1. About Us
These Terms of Use constitute a binding agreement between you and Strongorganic, a provider of everyday healthy eating support based in Melbourne, Australia. Our registered business address is 282 Collins St, Melbourne VIC 3000. You may contact us at +61 3 9654 5244 or hello@strongorganic.world.
Strongorganic operates strongorganic.world to deliver general informational content about healthy eating, along with consulting, personalised non-medical plans, educational products, and structured programs. We are an education-focused organisation, not a medical practice, hospital, or clinical nutrition therapy provider.
2. Scope of Services
Our services include but are not limited to:
- Free educational articles and guides published on our website.
- Downloadable educational products such as workbooks, planners, and seasonal produce charts.
- One-on-one consulting sessions providing guidance on meal structure, grocery planning, and kitchen habits.
- Personalised non-medical eating plans based on your stated preferences, schedule, and goals.
- Structured programs and challenges with daily prompts and community discussion components.
- Workplace lunch-and-learn workshops on general nutrition literacy.
All services are educational in nature. They are designed to support informed decision-making about everyday food choices. They do not include diagnosis, treatment, prescription, or monitoring of medical conditions.
3. Eligibility
You must be at least eighteen years of age to purchase paid services or submit personal data through our contact form. By using our website, you represent that you meet this age requirement or have obtained verifiable parental consent. Our content is intended for adults managing their own household nutrition. Parents and guardians are responsible for evaluating whether our general educational materials are appropriate for minors in their care.
4. Website Use Rules
You may access and browse our website for personal, non-commercial purposes. You agree not to:
- Use automated tools to scrape, crawl, or extract content without our written permission.
- Attempt to gain unauthorised access to our servers, databases, or administrative areas.
- Introduce malware, spam, or harmful code through form submissions or other inputs.
- Reproduce, republish, or redistribute our content for commercial purposes without a licence.
- Misrepresent your identity or affiliation when contacting us or participating in programs.
- Use our website in any manner that violates applicable Australian or international law.
We reserve the right to restrict or terminate access for users who violate these rules.
5. Intellectual Property
All content on strongorganic.world, including text, graphics, logos, layout designs, downloadable materials, and program structures, is owned by or licensed to Strongorganic and protected by Australian and international copyright law. The brand name Strongorganic and associated visual identity elements are our intellectual property.
Purchasing an educational product grants you a personal, non-transferable licence to use the materials for individual learning. You may not resell, sublicense, upload to file-sharing platforms, or incorporate our materials into competing products. Consulting session notes prepared specifically for you are for your personal reference and may not be published without our consent.
6. Educational Content Disclaimer
All information on this website and in our educational products is provided for general informational purposes only. It is not intended as medical advice, dietary therapy, or a substitute for professional healthcare consultation. Specific points to understand:
- We do not claim that following our guidance will produce any particular health outcome.
- We do not diagnose, treat, or prevent any disease, disorder, or medical condition.
- Individual nutritional needs vary based on age, activity level, health status, and other factors we may not be aware of.
- You should consult an accredited practising dietitian, general practitioner, or other qualified health professional before making significant dietary changes, especially if you have existing health conditions, take medications, or are pregnant or breastfeeding.
- References to foods, nutrients, or eating patterns describe general dietary diversity principles, not therapeutic recommendations.
Your reliance on any information from Strongorganic is at your own discretion and risk.
7. Consulting and Programs
7.1 Session Booking
Consulting sessions are scheduled by mutual agreement after an initial enquiry. Confirmation emails specify the date, time, format (in-person or video), and fee. Cancellations made at least twenty-four hours before the scheduled time may be rescheduled without penalty. Late cancellations or no-shows may forfeit the session fee at our discretion.
7.2 Personalised Plans
Non-medical personalised plans are developed from information you provide about your preferences, routine, and stated goals. Plans are educational frameworks, not clinical prescriptions. We may decline to create a plan if we believe your needs require clinical intervention beyond our scope.
7.3 Programs and Challenges
Structured programs run for a defined period with published start and end dates. Participation requires adherence to community guidelines in discussion areas. We moderate discussions to maintain respectful, evidence-informed dialogue. We may remove content that promotes unsafe restriction, unverified supplement regimens, or medical misinformation.
8. Purchases and Payment
Prices for educational products, consulting sessions, and programs are displayed in Australian dollars unless otherwise stated. Payment is required before digital product delivery or session confirmation unless alternative arrangements are agreed in writing. We use secure third-party payment processors and do not store complete payment card details.
Refund eligibility is governed by our Refund Policy and applicable Australian Consumer Law. Nothing in these Terms of Use excludes consumer guarantees that cannot be lawfully excluded.
9. User Conduct
When participating in community discussions, workshops, or consulting sessions, you agree to communicate respectfully and refrain from sharing other participants' personal information without consent. You must not use our platforms to distribute unsolicited advertising, harmful content, or material that infringes third-party intellectual property rights.
We may suspend or terminate your participation in programs if your conduct disrupts the learning environment or violates these terms.
10. Limitation of Liability
To the maximum extent permitted by Australian law, Strongorganic, its directors, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, educational products, or services. This includes damages related to perceived health outcomes, lost income, or data loss.
Our total aggregate liability for any claim arising from a specific purchase shall not exceed the amount you paid for that product or service. These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages.
Nothing in this section limits liability that cannot be excluded under the Australian Consumer Law, including liability for death or personal injury caused by negligence where such limitation is prohibited.
11. Indemnification
You agree to indemnify and hold harmless Strongorganic from claims, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms of Use, your misuse of our website or materials, or your violation of any third-party rights.
12. Termination
We may modify, suspend, or discontinue any part of our website or services with reasonable notice where practicable. You may stop using our website at any time. Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, and governing law, will remain in effect.
13. Governing Law
These Terms of Use are governed by the laws of the State of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria for disputes arising from these terms. If you are a consumer in the European Union, you may also have rights under mandatory consumer protection laws of your country of residence.
We aim to resolve disputes amicably. Please contact us before initiating formal proceedings so we can attempt a good-faith resolution within thirty days.
14. Contact Information
Questions about these Terms of Use should be directed to:
Strongorganic
282 Collins St, Melbourne VIC 3000, Australia
Email: hello@strongorganic.world
Telephone: +61 3 9654 5244
Website: strongorganic.world